Contact Us

Address

Upper Basement, Smart Bharat Mall Plot No. I-2 , Sector-25A, Gautam Buddha Nagar, Noida, Uttar Pradesh -201301

Phone

0120-3355131
011-3859000

Email

avonsecretarial@gmail.com

Contact information for assisting and handling investor grievances - :

 

Nodal Officer :- Mr. Gaurav Aggarwal, CFO

Name of Company investor grievance redressal officer :-
Ms. Himanshi Dhakad
Contact No. :- 011-71211262
Moblile No. :- +91 83838 56369
E-Mail ID :- avonsecretarial@gmail.com

 

To find out how we can help you, please mail me or contact our office on the details .

Grievance Redressal – Escalation Matrix

 

Level 1 - Lodging of Complaint

 

Line of Business: Corporate

Products
  • 1. Loan Against Property
  • 2. Corporate loans and Structured Finance
  • 3. Unsecured Business Loans

Contact Channels

Email:- compliance@avonmercantiloe.co.in
Phone No:- 0120-3355131, 3859000
(10:00 AM - 6:00 PM, Monday to Friday)
Website :-https://www.avonmercantile.co.in/
Registered Address :- Upper Basement, Smart Bharat Mall Plot No. I-2 , Sector-25A, Gautam Buddha Nagar, Noida, Uttar Pradesh -201301

 

Level 2 – Escalation – Principal Nodal Officer

If you are not satisfied with the resolution provided at Level 1, you may escalate the matter to our Nodal Officer through any of the access channels listed. * Applicable when level wise escalation is followed.

Authority: Nodal Officer

Contact Details

Nodal Officer Name :- Mr. Gaurav Aggarwal
Nodal Officer Email :- avonsecretarial@gmail.com
Address :-Upper Basement, Smart Bharat Mall Plot No. I-2 , Sector-25A, Gautam Buddha Nagar, Noida, Uttar Pradesh -201301,
Nodal Helpline No. :- 97825 08176 (Monday to Friday, 10.00 am to 6:00 pm)

 

Level 3 – Escalation – External Authorities

If the complaint / dispute is not redressed within a period of 30 days or if customer is not satisfied with the resolution provided, the customer may appeal Reserve Bank of India’s Ombudsman Channels.

Authority: CMS Portal

Contact Details

Website :- https://cms.rbi.org.in
Email :- crpc@rbi.org.in
Toll Free No :-14448 (IVR available 24x7) for Complainants to know about the Scheme and the process of complaint lodging.
Write to :- Centralized Receipt and Processing Centre, 4th Floor, Reserve Bank of India, Sector -17, Central Vista, Chandigarh - 160017

Note: The facility to connect to Contact Centre personnel is available from 8:00 AM to 10:00 PM (Monday through Saturday, except National Holidays) for English and Hindi, and ten Regional Languages (Assamese, Bengali, Gujarati, Kannada, Marathi, Malayalam, Odia, Punjabi, Telugu and Tamil).